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Thanks jj4091 BFA

Thanks rocks1. I've just taken the fan assist element off and it looks as though that's the problem. Went to purchase one online and the replacement both from Neff and Espares has only two terminals whereas the one I've took off has three. Is this third one for the earth, if so, what do I do...

The fan assisted part of our Neff double oven (approx 10 years old) has stopped working, the fan works okay but the oven does not heat up. Everything else such as the conventional oven, grill and small oven are working okay. Any ideas what could be the problem and if it is something like the...