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Tried both their suggestions with no luck :(

Hi guys, I got a kb824 and the tiny bit that goes in is still a bit too thick so it won't fit at all http://www.ebay.co.uk/itm/320662247351?var=510027117329&ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649#ht_3535wt_1166 The landlord has been absent for the past few months (rent is...

I ordered 2 which came today, unfortunately they are just a bit too long and 'fat' to fit the lock. Would anyone know a smaller version of this?

Hi guys, So not long ago I moved in to my new house but the previous tenants failed to give the landlord the keys to the window back saying they'd lost them. All the windows in the house are locked which is so frustrating, especially when the shower is on in the bathroom. I've tried a...