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No, I do have the correct manual but I now realise that it is the engineer code that is incorrect. The previous owner told me that the code was the engineer and user code but it is only the user code because I understand that you can't have the same code for both. So I can only change the...

Hi, I have just moved into a new house with a veritas R8 alarm installed. I have the engineer code and the Installation manual. I would like I change a zone to make it an entry or exit zone but am having difficulty. I can get into the engineer menu with no difficulty but when I try to go into...