Search results

Thanks for the reply. I have resolved the issue with both of your suggestions. As suspected, the tamper spring behind the device had expanded causing the tension of the spring to reduce dramatically to the point where the entire spring had to be pushed in to activate the switch. I reshaped...

The system is brand new, only purchased a couple of days ago from screwfix. The door frame is upvc and has a slight design angle around the edges therefore the DC was stuck down using the sticky pad on the angled area. The magnet was then placed as close as possible to the device on the door...

Hi All, I'd really appreciate some help on an issue I'm currently having. I have purchased and installed the Yale HSA 6400 system, however I keep getting the amber fault/warning light (tamper) on the control panel for the DC I have placed on the kitchen door located at the rear of my...