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Many thanks for your prompt reply. The chip is about the size of a £2 coin but not exactly circular in shape but kind of elongated. I was led to believe that engineered wood floor is more resilient than solid wood when it came to marks, dents and scratches. Just one question though, how...

I recently had Kahrs engineered wood floor fitted in my living room. Couple of days later I noticed a chip on the floor surface. Kahrs have basically given me 2 options to resolve this. 1.They will pay an allowance fee roughly 25% of the gross amount and also fill up the chip. 2.They will...