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Hello, It's a bit difficult to get a photo from the underneath but I think these will show what I mean. It's the white downpipe it has come detached twice, as mentioned before, I've followed it into the house where I think it joins the sink waste. Hope you can see my album called...

Thank you but the fluid is not coming from the condensate trap as far as I can tell, I don't know anything about boilers, I'm just trying to work out what is going on. I would not feel confident in fitting a new trap and would probably have to call an gas qualified person. Dotty

Hello everyone, I’ve moved into a house a Vaillant ecoTEC plus 624 boiler system in the garage. Twice recently I have encountered a puddle on the floor under the boiler. On close inspection I think it seems to be that the white plastic condensate pipe had become detached from the bottom of...

Many thanks, have done so, all sorted now. Dotty

Hello again, Following the storm this week I have endured a 40 hour power failure (no electric to the entire house). Now that the power is back on I'm getting the following error on the alarm panel: Rem Removed 01 Call Engineer to Reset System Remote reset 8*** (not sure if I should...

So here's me being tired and thick! I should be able to safely change the pass code at the keypad and the fobs will work with the code they already have? Brilliant, many thanks. Dotty

Hello everyone, I'm just about to move to a house which already has the above alarm installed. I do have the existing user code but would like to change it quite quickly. I have downloaded a manual (not sure if it is the correct one) from...