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Hello, We selected an NFRC member to provide a new roof. The quote was fairly detailed and their website states that all new roofs carry a comprehensive guarantee. We asked about the guarantee and received an email to say that the roof was guaranteed for 10yrs and the materials carried a...

Hello, We are having a new roof installed. The quote stated that they would "strip off all existing roof coverings back to timber joists and then supply and fit new 9mm plywood decking to joists". I had a look in the loft and expected to see all new plywood but was concerned to see the old...