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Hi I posted this a few minutes ago under the subject "No pilot light" when I thought my problem was with my boiler. Now it appears to be down to my Boilermate 2000. My actual problem has always been no hot water. I thought it was because of the boiler, but that now appears to be working...

Hi I have an Ideal Classis ff350 boiler. I don't have any hot water. I can't see a pilot light through the viewing window. When I turn the boiler off and on again apparently the pilot light should light but it doesn't. Absolutely nothing happens. No clicking, no sound. Nothing. Should...