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I'll also offer them photos, as I suspect they think I'm doing a loft conversion when the only thing up there is a big water tank

thanks for that suggestion I'll put that in a letter most useful

I was hoping they could come at a weekend but it seems it must be 9-5

I got in today to find a letter from the building inspector saying that they wanted to send a surveyor out to inspect the refurbishment I was doing on my house as there had been a complaint. It's sort of out of the blue and there is no detail they want me to call to make an appointment. I...