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On a Zanussi tds382w dryer how do you remove the sunken bolts, one either side about a fifth of the way down the back panel. The smallest 7mm socket I have will not reach far enough down the plastic grommets. Any ideas or is this a special tool?

I have a Potterton Suprima 120L gas boiler heating a radiator circuit and the dhw. Since turning the heating back on after the summer (some 2 weeks ago) the system does not put the radiators or the hot water up to temperature. Initial firing is fine and it would appear to run for some 20mins...