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It was fitted as part of a big refurbishment by a general building form, who we fell out with at the end of the job because it dragged on for week after week and they apparently lost interest. Even if they've had a enormous change of heart and are now interested in looking after their customers...

Hi there Here are some pictures to illuminate the problem. I would love some more quotes. I put this up on MyHammer but have only had one reply from a flooring specialist. As I suspect this floor was - as you say - poorly fitted by a general builder I would rather not get another...

Hi there Our engineered wood floors have started bulging and tenting after 18 months. Ruiler Chaves of Essence Flooring says they were laid without a necessary expansion gap, but he can fix the problem in about a day for about £300 (we are based in Camden, London) provided we have some spare...