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Thanks terry, our washing machine only uses cold water so no hot feed... The plumbers assured me they did not close any valves. When I took the spout off the tap and tried to force water back through it, the remaining water kind of bobbed up and down for a bit before settling as if there was...

Hi terryplumb, yes the plumbers were back yesterday. They said they reversed everything they did to stop the water so they cannot understand how or why water has not returned to the kitchen. The image link is...

Sorry for the late replies, I did not receive any email updates so I thought there weren't any! the bathtub has hot water, the basin does not because it has not yet been fully fitted in place. The only other tap with hot water is the kitchen one as the downstairs cloakroom has only cold water...

Thank you both for your responses. I tried blocking up the outlet and forcing the water back but the water just went everywhere! I think the tap is one of those that doesn't allow back flow of water or maybe a valve has indeed been left closed that isn't allowing water through. The plumbers...

Hello Everyone! About a week ago, our plumbers began work on a total refit of the bathroom. They discovered that both the internal water stop valves (kitchen and loft) were damaged. We tried to locate the outside valve but could not find one. So we called in the water company to show us where...

Hi MeldrewsMate, the constant hot water is due to the actuator valve being stuck in the B position. It will need replacing as both heating and hot water have this problem

Not quite how it happened.... Anyway, thanks everyone for all your responses and advice in helping me resolve this issue, I really appreciate it :)

I suspected that he had not done anything and him recently being MIA made me more suspicious... So I had it checked by a plumber who said they were exactly the same and I could place the new one straight on top. The radiators are working now, turns out the TRVs were stuck, once they were freed...

Hi dilalio, any suggestions? Also, I just noticed this about the boiler...it is selected to "gravity". The timer (previous and present) was set to fully pumped and I thought the red item in the image above is the pump?

Thanks everyone for your responses! Sorry for the delayed reply, I was working :) I turned the thermostat down to 60 so hopefully this will help :) I tried getting in contact with the original electrician and still nothing from him. Turns out the backplate of the new programmer is standard so...

Ok, so I managed to take some photos of the water cylinder set up, any of these responsible for the perpetual hot water?

I think you might be right..

Looool, I guessed as much... I just don't really know how much to consider when getting quotes...

Literally twice the price of the programmer looool

Thank you madrab and stem, much appreciated. I bought a Drayton universal programmer today and hopefully it will do the job. I looked at the diagrams and they matched so I went for it. Do I need a plumber or electrician to install it? I'm not so sure about calling out the original gentleman...

I have uploaded some pics of the programmer backplate. Do these come as standard fit?, can I buy any standard two channel programmer and slot it on? Thank you :)

Thank you gasbanni, I thought the same but when the hot water continued I wondered why. I thought both would stop. Forgive me I'm a little new to this, please let me know what additional information is required :)

Thank you for the replies, much appreciated. The immersion heater is definitely off, the switch in the cupboard is off :) The engineer (an electrician who works with a plumber) said the programmer wasn't wired correctly and so for safety he was disconnecting it so that the boiler bypassed it...

Hello east 61, thank you for your reply. I can give you any other information you require. I can also take the programmer out and take pictures of the wiring if it will help, I have done it before to change the backup battery. I have tried to ask the engineer for an update but nothing so far so...

Hello everyone, I hope someone can help . Recently the old central heating programmer started behaving erratically (turning itself on and off) and was disconnected by an engineer. We wanted to buy a replacement but were not told which to get...However, we still have hot water (all the time and...