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Its council , also I would just rather just get the problem solved asap they take ages to solve anything.

Hello im not very good at diy so please answer in simple terms . I live in a high rise block of flats which has a closed balcony it used to be open balcony .my problem is is that There is a hole in the balcony ceiling it will be concrete the hole is were the old pipe work used to be but I need...