Search results

Hi All. We have just bought a new Zanussi integrated washing machine, model Z814W85BI. Problem is, it's sitting lower than the Zanussi machine it replaced, so the kickboard that's supposed to run along the bottom front of the machine won't go back properly. So I need to raise the machine by...

Thanks Snigie. But the thing is, the cylinder has been in the house for 20 years and this problem only arose five months ago when they changed the boiler. However, it does seem to be the case that the noise only occurs first thing in the morning. Or -- more specifically -- it seems to occur...

Thanks Dan. Trouble is, after I complained, the well-known company sent out one of their engineer's. And - Sod's Law - that was about the only day when the hot water system didn't make the noise. So basically (and understandably) he said there was nothing he could do. I'm just trying to get a...

Thanks Jeff. I'm afraid my ignorance is going to show: 1. Which is the pressure reducing valve? Is it the one on the safety by-pass pipe. That's the only bit of the plumbing that was changed when they fitted the new boiler. 2. Sorry, I don't know what PITA means. 3. The shower has been...

Hi Tony Not to my knowledge. I don't know what they did during installation, but the engineer who came out after we reported the problems didn't seem too interested. He said "I'll try twiddling the valve on the by-pass pipe" but then just said "ooh that's hot" and left it alone. Vic

Hi Tony Yes, it's just when we use hot water. Specifically, we have a downstairs shower room where the shower is in a cubicle (i.e. it's not just over a bath), and the noise normally comes when my wife turns on that shower in the morning. It seems to occur when she turns the shower to full...

Thanks Oldbuffer. I'll do as you suggest and make a recording and then get the engineer back out. Hopefully they'll take the problems more seriously and make some attempt to fix them. Thanks for all your help. Vic

Hi Oldbuffer Thanks for taking an interest. The old boiler was a Potterton Netaheat Profile 60e. The new one is a Worcester Greenstar 15Ri. At the top of the boiler there’s just a single pipe coming out of the centre. Please see the new photo below. Although the noise is definitely...

Hello As a complete ignoramus when it comes to plumbing, I’m hoping that the experts on this forum will be able to help me. Our house has a Megaflo unvented hot water system. It has been here for 20 years, since the house was built, and has always worked well. About 6 months ago we had...