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Update... I bought a proxy tag off ebay and there was no beep when I held it close to the keypad. I tried to assign a new user (using the instructions) and holding the proxy tag near the keypad when entering new code, but did not recognise the tag or make a bleed. Looks like I've got a 9941...

Yep, the tags have to be introduced to the keypad and assigned to users before use, I have changed the keypad code now anyways so I'm sure that the fitter cannot get in. I understand the need to key tech support to registered / trained fitter of the org but there should be an easier way of just...

Ok thanx, looks like they only way is to buy some tags and see if they are detected by the keypad. I was hoping their was a way before buying them and coopers security only seem to provide support for registered installers...

Hi, I'm trying to figure out what model of keypad I have and was wondering if someone could help. The only manuals I have are for the Scantronic 9651 and the other manual covers both keypads the 9941 / 9943en, which look identical. I know that only the 9943en will take proxy tags, Is there a...

We have recently removed some wall paper from our living room walls which leaves behind what I'm assuming is backing paper as it's a little furry to touch. There is a thin layer of lining paper underneath the backing paper if it's pealed away. My question is can I paint over the backing...