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We've just tested the washer. We've moved it to the garage where there is a concrete floor. It didn't shake, so it's definitely not the washer. Is this normal behaviour from the floor? Are my expectations to high here?

Thanks Bernard, Really appreciate the advice. The contractors from home base just called and they are coming out Monday. I'll wait until then and what they say before planning holes. One question that is playing on my mind is that is this normal? Should we really have to go to this length to...

Just to update you, got a piece of MDF from Wickes, 6MM think that is the size of the washer to try and distribute the load. We've just put it on a spin and unfortunately the same thing is happening. I can see the floor and MDF bouncing up and down.

Thanks Bernard, The Vinyl is 4mm think. That makes sense what your saying as it acting like a spring. Thanks for the idea, we're going to nip to Wickes and get some wood to try. At the minute I am willing to try everything. I've called Homebase to explain the problem and how I am not happy...

It's level, we've used a sprit level to make sure it is level. It's perfectly level from all angles. We've even tried to put off cuts below each of the legs in the attempt to make it more study but it is just the same. It's got to be the floor, because it moves up and down and really...

Hi North, Thanks for you reply. The washing machine is level, even used a spirit level to ensure it is level. Adjusted the legs to do this, even tried using off cuts in the hope that would help but it is the same result.

The machine is only a couple of months old. I'd be very surprised if it is damaged - we only moved it about 3 metres to lay the floor in that area and then moved it back. Most of that was sliding it with a little walking it. You're right there isn't a difference, it was just the best words I...

Hi all, In desperate need of help. We've just laid a new luxury vinyl floor that we purchased from homebase. They are plastic tiles that fit together just like laminate floor. We've used 3mm underlay that has been laid on top of the old Lino that then sits there a concrete floor. It's all...

I think this is better suited to the flooring forum.. Going to post it there..

Hi all, In desperate need of help. We've just laid a new luxury vinyl floor that we purchased from homebase. They are plastic tiles that fit together just like laminate floor. We've used 3mm underlay that has been laid on top of the old Lino that then sits there a concrete floor. It's all...