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Thanks for your responses. We've sent an email explaining that the work is not in accordance with the requirements and gave some serious concerns that the shower tray will crack. In the mean time, we are going to get the opinion of another bathroom fitter in writing and advise the guy that we...

I genuinely don't want him doing anything else in the house, he's a total cowboy. Soooo many mistakes! He's got loads of good reviews on the trade websites too.

Thanks for replying, he has just said he will guarantee the work. A plumber friend has looked at the photo and says there should be no danger of going through ceiling because the joists are good, but we are concerned about the tray cracking (which is why we changed the last one). I think the...

Hi, we've just had a new shower tray fitted and had a bit of a disaster with the fitter. He's made loads of mistakes and when I was going to fix the ceiling he cut a hole in I noticed the shower tray for half its length and about a foot wide is totally unsupported (see pic). We've called the...