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Yes, when I took the back panel off the freezer. It seems to be running normal again now, around 2-4 degrees. Phew! Just ordered 2 decent fridge freezer thermometers. The other is going in the bin. Thanks for all your suggestions and help.

Well this is just so frustrating because after the relief of finding out the thermometer was way off, we buy food after switching back on after the defrost (which found zero ice incidentally) as it was in the 1-2 degree range. Now it seems to still jump about between 2 - 7 degrees just over...

Interesting development. A rookie error but looks like our plastic thermometer isn't as accurate as thought this temp is of course after turning it off and defrosting.

The fan is in the panel I just removed. I unplugged one of the clip cables but can't get the other off so supporting panel with cushion for now to stop it straining the wire. It has only been turned off an hour so there must have been no ice, just frost. Using hairdryer to dry it all out.

Ok, I have tske the panel off and can see so e of the fins look slighly bent. Can't be me as was careful. There is NO ice on the fins, just a little dripping water. Should I assume there is no ice I can't see deeper in the workings?

Well after a week of it averaging around 5-7 degrees it is now back up to 12. Why would it get worse ?

I did feel in the drip tray at the back on the last defrost but it was dry. What baffles me is how it can reach 5 degrees and swing up to 8 Getting down to 5 surely suggests ice has cleared.

There wasn't any dripping at all in the whole defrost. Tonight I have had temp swings between 3 and 10 degrees with the door hardly opened. If it can get as low as 3 this surely proves ice has gone ?

What I can't understand is all evening it was reading 5 degrees and this morning first thing after hours unopened it was back to 8. How can it rise in temp when totally sealed ?

No because I am afraid I might damage the inside if ice is welded to the panel.

This is just so frustrating after just over a week thinking it had settled around 5 degrees (which I found it this morning on first opening) to now be at 8-10 again (even after turning the dial to slightly colder) I really am exasperated with it!

Yes I think you are correct but I genuinely thought an overnight defrost + fan would have done it. That said it is now getting down to as low as 3 degrees (not the group) after it was 8 first thing in the morning. I have since found out that the cold dial should be halfway but i've always had it...

Its been mostly getting down to 5 or 6 and at highest 10 but it seems to be settling day by day. Technically it's cold enough for food but at the moment don't feel confident in re-stocking. It's a horrible limbo

Starting to lose the will to live now as this issue is robbing us of days with no conclusion. I got to 5 degrees for some time on fully cold on the dial (to be honest, in the 2 years of owning it I have always had it set about 3/4 fully cold) and turned it down to about 3/4 and it still stayed...

Ok, thanks for that and simple enough. My cool dial just says Cold and colder with a graphic thickening line to indicate (clockwise colder) having said that I have checked the temp on coldest and it's getting as low as 5 degrees and fluctuating to 9 after opening. To me this shows the...

It's a frost free freezer but again, after leaving the fridge to recover for 6 hours the temp at best is 9 degrees. Gutted! I can't see ice stiil on the element after 11.5 hours defrost in Summer with a fan blowing into it. And the fact that it hasn't made an iota of difference to the temp is...

OK, but is that something I could do or would have to call an engineer out?

I didn't see any dripping and none of the towels were wet when I pulled them out. It's can't be ice as it was left running with a fan overnight. What doesn't make sense is it was running at 4 degrees not long after switching on but now back at 12 degrees with the door closed a couple of hours...

I have it set to the coldest setting. I read it again and got a reading of 5. Some time later and it was back at 10. I was really hopeful when it reached 4 degrees on first turning on again but it seems to swing rapidly. Perhaps air temp is not the best way of monitoring ?

Ok, the freezer is at -18 which is normal and the empty fridge got to 4 degrees. However, an hour or so later putting a few food items in it went up to 12. 5 mins later it is at 10. There would be def no ice inside now after that long a defrost with fan. his is so frustrating!!!