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Yes two sets in the panel for the network. Great thanks for the help. I will do this tomorrow and let you know the outcome. Kind regards. Rob

Thanks Alarm Engineer. We have two keypads one on each level. Both were frozen and unresponsive. Shall I replace both ends of both keypads or is it likely to just be one end on the circuit board side. Also forgive my lack of knowledge which cables should I replace the ones leading into Tx...

Hi Secureiam. Only a red light above the Rx. No green light. What would cause this connection to the network to suddenly stop? All wires into the Tx and Rx look good. No lose connections. Also would the loss of connection cause the keypad clock to freeze?

Thanks so much secureiam. There was a red light on circuit board where network was labeled. I have had to disconnect the power now as the internal system faults alarm would not turn off but before the power was disconnected I made a note of the lights etc. There was a green LED light next to...

Hi Guys. I have recently moved into my house. I did not arm my system today as was only out for an hour. On my return the system faults alarm was ringing. I entered my alarm code but the panel was unresponsive. Then I noticed the time had also stopped and was stuck on 11:23:04 The only...