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Yes when I touch anything on the boiler nothing happens unless I put the thermostat into manual mode

I have a 3rd gen Nest thermostat that connects to my Vaillant ecoTEC pure 825 combination boiler. I’m having an issue that I have no hot water unless the radiators/heating is on. I have to keep setting my thermostat to higher than room temperature so that I can get hot water from the tap. I...