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The Customer Paid, i always get the customer to pay. Can they chase me up with this because its on my account.?? I was not notified that there is a due balance to pay and that a refund has been made, until i received a demand for funds. I also had around £400 credit on my account from refunds...

I have a cash only account with howdens, I installed a kitchen roughly 6 months ago for a client which had delivery problems and pricing issues. The Customer PAID for the kitchen with their card/credit. Since then the credit company has withheld 1100 from howdens and has refunded the customer...