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Thanks for the reply. May I ask if the panel is the key pad?

Thanks for the reply. Since the password has only 5 digits, which means I can try up to 99999 times to guess the engineer code. May I ask what will normally display in the key pad if the engineer code is correct?

Actually, it is the previous house owner had the system installed. The company said they deleted all information after the previous house owner terminated the contract with them. I told them what I have written in the post and the company said they couldn’t help me because I am not their...

I did not see any service information from the key pad. May I ask what information indicate it is time to service?

I called the company and I was told To pay the call out fee to investigate. To be honest, I want to try to fix by myself. May is ask what I can do if I want to reset the alarm?

Hi all, I used to start the alarm by pressing the alarm remote key. However, it stopped working since last few months. The alarm key pad shows: Can't Set! use.. Eng.+Anti 3957 Service Tel.No. a phone number. !!!Enter Code!!! !!Check!! So I changed all of sensors' batteries and it showed...