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Evening all, Had a random issue on my Elite 24, I can't remember the exact error which isn't helpful but I think it was related to the smartcom not being able to see the network. I tried all the usual things but the app was still unable to connect to the alarm panel. In my wisdom I thought it...

Hello, I have an elite 24 panel and I am looking to add just one wireless sensor to my system. I understand I need the GCD-0001 Expander and one Q20-W PIR. Is there anything else I need to achieve this? I have seen a video about setting up Ricochet and it looks fairly straight forward, is it...

Hello all, We have had some building work done and of the PIR sensors has been cut away and is no longer in use. I had hoped to to try and remove this from the system before hand but that didn't really happen. The Kitchen PIR that was removed is now showing as tamper and I have tried to logon...

Hi All, I attempted to setup the app for the wife and I generated a code fine but the app crashed after syncing bits and now when I try to logon to mine which has worked for months ok we both get “access to this system is currently disabled” The Smartcom is working fine as connecting to Wintex...

Hello all, Thanks for reading this post. I had a new alarm fitted to my house last week. I currently have an expensive ornament and before I seek another professional to get it sorted I am wondering if I can get it sorted myself. I am a fairly technical person and class myself as a fairly...