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ok, so i guess it's the heating canister that's making the noise. I'll give a new head a go and hopefully it can be replaced by Aqualisa if faulty. Thanks for your help, Terry

Yes that's correct, the water just flows cold and when leaving it for a minute, and more, it doesn't run hot. It's only when I turn it to maximum heat that it will begin to run hot (almost boiling) with the pump becoming very loud. Then when I turn it to the usual position it gets cooler, to a...

I have the following problem with my Aqualisa Quartz 9.5kw shower. It was working as expected until approx June 2018 (when the weather became hotter, possibly connected to the problem) when turning on the shower, no hot water comes out until the dial is turned to full hot (3 o'clock). The, the...