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Thank you so much for replies so far. I have taken on board your advice and this is what I have found: No particular pattern of timing of alarm set off BUT I have found that when I leave for work in the morning and I arm the house alarm, by the time I have closed the exit door, locked up and...

Thank you for your reply. I opened the sensor and it seemed perfect to me. Clean inside and wires in good condition and secure. Resistors looks okay too. I will check the battery as per your suggestion. Can I ask how a back up battery failure can affect sensors? I'll also check the log and...

Dear All, I wonder if anyone can help. Have had premier elite 24 with a one entry exit contact sensor, around 6 Prestige TD WIRED PIRs and one keypad. It's been problem free for 6-7 years. Now initially, in the night, the downstairs hallway PIR would set off the alarm every 4-6 months and I...

Hi, Yes i did the normal engineer reset procedure but I feel the NVM is locked because nothing happens. Can I default the whole PCB to factory (via the default button/power) if NVM locked and then proceed to re-program?? Could this be a work around?

Texecom Primer Elite 24 Polymer LS1 CAA-0026 Thanks

Hi Sally, no idea but I do have the normal set/rest code that I use daily to arm/disarm so I guess that should turn off the alarm if tamper is set off??

Yes was considering new pcb but as I'm in no rush at all and have a fully working alarm system, thought I could try the cold attack option. I did call the installer but they advised £100 call out and £80/hr of work and a replacement PCB can be gotten online for £65

"No" - I can't do a cold attack or "No" - I can do a cold attack and not worry about it being locked?

Lol. That is the reply of someone who knows what they are talking about. Thank you Can I thus do a cold attack of my RKP starting from 0000 to try and find my engineer code? Without the worry of locking my panel and needing the same engineer code to unlock it? (Might get my house wife to push...

Really sorry for bringing this thread up. Why is an engineer code starting with a 9 problematic? Thank you

Thankyou. Appreciate the advice. Am I correct in assuming that if I replace the pcb with a new one, default it, set it up via wintex and wire as exactly as the prev one, I should be okay? Or do I need a new remote keypad too? Esp as I don't have the engineer code in the first place

Thank you. Will I lock out the keypad if I try numbers from 0000?? Thankyou

Is the engineer code only four digits? Is it worth just going thru each number from 0001 to find it? Would it be a case of just typing into keypad and seeing what happens? Thankyou

I’ve never done it before so my intention was to try get engineer code/reset and download wintex settings as a back up. I’m sure I could figure out the programming. It’s just the codes I need to reset. What do u reckon is my next step?

It has the black plastic transformer. Does this mean com WiFi is useless? Lastly, how about the engineer code or UDL issue? Thoughts?

Hi, I wanted notifications of alarm being triggered

Hi Guys. Feel bad for this being my first post and asking a question. Basically I've moved into a house. Its a Premier Elite 24 Polymer with the white keypad. Its working perfectly and I wanted to add COMWifi so I bought it. I have connected Wintex hoping to add it but I have realised I need an...