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Brilliant. Thank you. Really appreciate the heads up on this

That's great info thank you. We have to wait until spring time as the weather needs to be good for a few days to sort it. At first they were just bodging it.....ive persevered and been at them so I'm hoping that's still the plan when they come to do it. They have told me today they will put...

Exactly this. The Brickwork as a whole moved away from the actual window installed. It's still at an angle and they were going to pull the brickwork back in and secure with wall brackets! They've have come this morning and said they will need to replace the brickwork! They can't however...

So if that's the case with the brickwork should the installers have put the new window in? Also installed hasn't mentioned anything with regard to the brickwork even so they have worked on It etc? I'll look into a structural engineer and costs involved as this needs sorting sooner than later.

Good evening Ken The windows were installed locally by a small independent family firm. Registered with certass. Over 20 years experience. The windows I've been told have the correct metal frames within the windows to with hold the weight above? With regard to the holding ties are they not...

Thank you for a Kind comment. It's been so stressful to try and get someone to listen or even understand what I mean (the company only address the moved brick work not the fact of all I've mentioned above) The ground floor bay is solid and the window is actually fixed onto the solid brick. No...

Brick work is single brick. The window fitter built a wooden frame between brickwork and internal panelling and fitted window to that. Surely if brick work had of been bad it should have been brought to attention upon installation? No cracks internally or on any external wall was...

Pic of external from further back....

This is the gap that was spotted by painter. So windows fit July.......gap found beginning of September.

Pic attached is the metal (brick tie) brackets they've fit to stop the brick working moving anymore

Sorry the metal bracket are the brick ties. From brick of bay to internal wall. I'll try attach pic but possibly in new comment under this one. (Sorry unsure how to upload selection of pics rather than just one. Doesn't seem to allow me more than 1 pic per posting) The copper piping is my main...

It's worrying me if I'm honest. Something isn't right and it's only come about since installation and the whole brick of the bay moving as a whole. It now has metal wall brackets in so can't move but the balance has been upset and while I'm no expert in building/windows I know how moving...

Ok so July this year we replaced 2 original bay windows and the top floor arch window. (Arch window is fine) The windows that we had replaced were original box sash windows. The property is 3 floors high and each window is above and below each other. So arch been the top and the bays been the 2...