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Just an update . Com 2 is now reporting fault instead of loss of signal error . I'll take another look at it now the weekend .

Eltham, London . Com IP module is being silly as well now. It has a reserved IP on the router. But now won't keep a stable connection with wintex unless I give it a fixed IP address using the control panel. Maybe the panel needs a reset . If I'm doing that I might as well update it. More work....

appreciate it can happen, which is why i popped my normal sim in their from my mobile and that's not working either. Also tried a third just now and that's doing the same. So it can't be a network issue - seems to be a hardware glitch. The network connection light on the gsm module stays off...

no as the smart phone won't let you do that - but i've checked and the carriers 2g network is working fine. In the past when they've had an outage, theyve been good at reflecting it on their website.

Thanks for the replies - sim works fine, i've popped it into a mobile to double check. Network status page says all is ok as well. I've powered the alarm down itself and restarted it, just to clear its brain and thats not made a difference.

Do you know the ip number and port for the alarm? Also, have you setup your router to forward that port to the alarm?

Hello all, I've got a Texecom Premier Elite with a GSM and a separate ComIP module installed. COM 1 = ComIP COM 2 = GSM Both have worked fine for 3 odd years. However since Friday the GSM module is producing errors, its returning a GSM Status: online, GSM Signal: -113 dBm and GSM Bit Error...