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Should've clarified - When I say inserted a knife into the ceiling, it was in the little clearance between the spotlight and the ceiling, inside the hole. The ceiling is intact!

Inserting a knife in the ceiling to get the springs moving, and then applying brute force, I managed to pull one of the downlights out. Next step is to go to screwfix to get the GU10 fittings. Then take the downlight and driver out and replace them with the GU10 fitting and then install the...

Any way of removing the bulb without damaging the ceiling? Accessing it from above is almost an impossible thing to do since the upstairs is all carpeted.

I've tried to do loads of research before reaching out to this forum in the hope that someone can help. I live in a new build house that has spotlights in the living room. I am hoping to replace them with Philips Hue GU10 spotlights, but am stumbling at it. When I try to pull the light down...