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It's fine, I have a letter from the roof manufacturer and the builder confirming that the tie wires are not needed and the roof is safe and still under warranty. The roof is being constructed onto a block wall and a new timber roof was constructed underneath that. When the roof was supplied, the...

They said that the ties were put in by mistake. It's not a glass roof so it should not be needed. They are reinforcing the gable ends apparently and we have a guarantee, so I am happy. I will ask the question though so thank you for raising it.

Excellent advice, thanks to all. I have had a good outcome thanks to your help. The wires are being removed tomorrow. They were put up in error and are apparently not needed with some other reinforcement work. I have requested in writing that the warranty will not be affected and I have...

This is really helpful and I greatly appreciate the advice and the time you have taken to give it.

Is there no way the ties could be re-hung so that they follow the slope of the roof rather than run across?

Thanks for this. It does not say anything about having tie wires in the original design or contract or original specification/ drawings. They are not shown in the plans. What's the best approach with this? Any suggestions? Is there building code to say that there must be space above a certain...

No they aren't beginners. They are a really big local conservatory company with a building division. Everything has been really professional so far, including all the drawings and planning. Maybe there has been a monumental mistake somewhere.

Ah yes I see, thanks :D I thought it was a building term of some kind lol. I understand that these tie wires are more normally used on a conservatory to stop the roof spreading but surely they can't expect us to keep these low wires. They could injure someone. Are there building regs about head...

What's a 'shirt'? Yes, building control are involved. Not sure if they have seen this yet. Presume not. Do you think they won't allow it?

Hi, first post, looking for a bit of advice. We are having our detached garage converted and they have used a Eurocell roof. We've just realised that they have tie wires which are really low - less than 6ft from the floor. We thought they were just temporary while they were doing the building...