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Thanks for the replies now I know more about it I can question the engineer hopefully it's a different engineer that comes out! They are coming out this afternoon so hopefully it will be sorted. Much appreciated!

Ok will be straight on to british gas in the morning. It looks like the engineer has taken the power directly from the fuse spur above the ebus control panel so I'm guessing the ebus panel has been made redundant. As for the control panel covers I took them off to take photos to post here...

British gas have installed hive today for me and the lights are coming on on the hive receivers when I turn them on via the thermostats/app but the boiler is not kicking in. The engineer has installed the receivers upstairs next to my hot water cylinder. the Honeywell valves that direct the...