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Haha, thanks, I needed a laugh as I'm not very happy right now. I'm going back to BOXT to complain about this failed install and demand they send a qualified electrician to look at it.

Ah ok, I see what you're saying. I'd need to know where those cables terminate on the wiring board upstairs and how they connect to the motorised valve. I have a picture of the wiring board upstairs (not a very good one) and you can see the two motorised valves coming in from the bottom, which...

Hi all, I had a new boiler installed the other day and it keeps running all the time and doesn't shut off. When the guy was installing it, he blew a fuse, so that didn't inspire confidence. The boiler is fed by a 5 core and he's connected the black wire to Lr and the grey one to Ls. Has he...