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Yes it was exactly like you said. He showed me how to turn the valve myself, which was fine after being loosened

Thank you so much for your replies. After reading what you all said I was not confident enough to investigate further by myself, and it's quite awkward to reach behind to the valve. I called a plumber today and he found I had attached the filling loop correctly but the black handle was not...

Hi all, I bled the radiators yesterday, they were quite bad and the boiler pressure went down to near zero. I am a total newbie but found the filling loop eventually in the airing cupboard and attached it I think to the correct pipes. One pipe has a black tap that I turned 90 degrees, and the...