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  1. K

    Boiler losing connection with thermostat, please help

    Thank you, yes that’s exactly where our receiver is. I have emailed Worcester and asked if they have a more experienced electrician team that can look in to this, will follow up with a call tomorrow. Seems from what you say it won’t be a simple fix or easy to get someone who knows what they are...
  2. K

    Boiler losing connection with thermostat, please help

    Would love to say I understood that :) but thank you, will see what Worcester say. Also just to clarify we still have same issue with it dropping even if it’s right next to the boiler. It’s so intermittent ( and often v late at night) that it would be impossible to get anyone round when it’s...
  3. K

    Boiler losing connection with thermostat, please help

    I have tried it a meter or so away in the same room, then in the next room and also two rooms away. Same problem everywhere it is. It won’t pick it up at all any further then that.
  4. K

    Boiler losing connection with thermostat, please help

    Honestly I’m happy with simple and basic. We have used wireless in other houses no issue, so didn’t even consider there would be a problem here and just went with what the installer said which is a Bosch product to go with the Bosch boiler. I don’t need fancy gadgets or even to control my...
  5. K

    Boiler losing connection with thermostat, please help

    I have tried the thermostat all over the house, even in the small room the boiler is in. It’s a room on its own with nothing else but a washing machine and yet still it dropped connection. Could there still be interference then? I’m at a loss if there is and it’s that sensitive. We have no other...
  6. K

    Boiler losing connection with thermostat, please help

    They did replace the key and the thermostat the other day - free I believe as they haven’t billed me. Still hasn’t fixed the issue though
  7. K

    Boiler losing connection with thermostat, please help

    Thank you for your reply. I will call them again tomorrow but really not hopeful they will help judging from last interaction. I think my only option is to get a wired in kit and hope that sorts it. Frustrating to say the least.
  8. K

    Boiler losing connection with thermostat, please help

    Thank you. It’s not the boiler itself that is noisy but very old pipe work we have that needs replacing. The boiler itself isn’t too bad but I can hear it come on from the room above. I know then I call Worcester they will say they don’t know what else is wrong; they were stumped on the phone...
  9. K

    Boiler losing connection with thermostat, please help

    Hi all, we had a Worcester Bosch Combi Greenstar 8000 life fitted beginning of this year with an Easy Control thermostat. A couple of months in, the heating kicked in early hours of the morning with a boiler crossed through signal on the thermostat suggesting it had lost connection. It came on...
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