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My tenant reported that he was unable to turn off the hot water on the mixer tap so was having to use the stopcock each time. I was hoping I could open it up to look inside but the unit is secured by a tiny nut that I have no idea how to get off (see photo). Does anyone know if there is a...

We are thinking of getting a Quooker or similar 4 in 1 tap to provide hot and cold plus boiling and filtered cold water. But we also want to install a water softener so are wondering how the two things might work together. Question: Is it possible to set up the tap so that it gives both (a)...