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Thanks Agile. I’m in London SE5. Do you think it should be possible to remove the flow control? The installation instructions online show a diagram of parts that make up the shower but don’t explain how you might take it apart for repairs. Thanks.

Hello, I’m hoping for a bit of guidance here please! I have a shower (Mode Harrison exposed thermostatic mixer shower) which is about 18 months old. The shower still works ok but the flow control can now only be turned clockwise (on) to around 3 o’clock where it won’t go any further. It...

Just coming back on this! So we applied the Osmo oil to the boards. The main thing we noticed is that the oil went a lot further than the instructions indicated it would. I suppose that makes sense as the wood had already absorbed a fair bit of danish oil. We did find however that the...

Thanks! Yes that looks like it.

Hello, I’m hoping you can help me with a quick question regarding draught excluding materials. I’m trying to match some materials on one side of a door frame (flat external door, inside a communal area). Please see attached photos. The draught excluder appears to be the following...

Will do!

Thanks, hadn’t realised it would be so easy to speak with them. I did just now and the technical support person wasn’t sure either! Not something they specifically test for I suppose. His instinct seemed to be that it might be possible, if the wood still has some capacity to absorb it and...

Would I be right in thinking that, if the boards still have capacity to take a few more coats of Danish oil (which appears to be the case), they should instead be able to absorb a coat of Osmo oil ? Thanks

Right ok thanks. Would you recommend applying osmo oil over the 3 coats of danish oil that have been applied already?

Thanks for your advice on this. Very helpful. In the end we bit the bullet and hired the floor sanders! 3-4 days of fairly hard graft but hopefully worth it. I also have a question around oiling the newly sanded floors. We've put down 3 coats of Barrettine Danish Oil, working this into the...

Hello, I'm hoping you can help me with this! I need to sand down a few patches of an old wooden floor, due to extreme grubbiness / ingrained dirt, and then re-oil or varnish to pretty much the same colour. I have sanded down a patch and tried applying four coats of danish oil. The finish...

Hi Tricky-Dicky, Thanks for your help. I don't think there even is a timer - it's a pretty basic model. Thanks, Liam

Hello, I am having some trouble with an electriQ oven (model EQOVENM1BLACK) and am hoping for some advice. When turned on, the oven light comes on, but there is no heat and no fan. This is the case when put either on the grill setting (grill doesn't work) or any of the oven settings (no heat...

Thanks for the advice - very helpful! Not being able to get to a Wickes easily, we've gone for paint stripper and wire wool which has worked well.

Hello, I'm hoping you can give me some advice on removing paint from pine floorboards. I would like to remove various splodges of paint from some old oiled pine floorboards. I have attached some example photos. What would be the best way to do this? Is there a cleaner you'd recommend? If I...

Thanks this is helpful. If a vacuum were the issue, would an air admittance valve help?

Yes, that might be it. Our waste pipe within the flat isn’t a new one so I suppose the washing machine may have disturbed the old gunk and pushed this down the pipe beyond the point where the bath waste joins. So I’m inclined to poor some drain unblocker down the bath waste, replace our long...

Thanks Terryplumb. There is a management company for the building and yes we could ask them if we think it’s a blockage in the communal pipe. It just seems odd that this has only happened after we’ve connected the washing machine - i.e. the bathtub has been draining into the same waste pipe...

Hello, I’d be very grateful for some advice on a plumbing issue we’re having. We’ve moved into a second floor flat that we’re renovating. Behind the bathroom wall is a recess within the building. The waste pipe heads through the bathroom wall and joins the building communal waste (I...