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  1. S

    ProControl+ issues with bandwith and no notification

    No, intrusion detection also not working. The only alarm notifications that work is the motion detection. Basically, none of the VCA work.
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    ProControl+ issues with bandwith and no notification

    Direction = A<->B Sensitivity = 80 Linkage = Notify Surveillance Center and also included Send Email Arming Schedule = 00:00-24:00 I also have intrusion detection enabled
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    ProControl+ issues with bandwith and no notification

    Hi, here is quick update. I turned on motion detection and that works fine and the push notifications are coming through. Its too many ;). I need to work on the sensitivity to make sure I don't get one every min. What would be useful is to get the line crossing alarm to work and from what it...
  4. S

    ProControl+ issues with bandwith and no notification

    Do you think it’s a firmware issue? Should I upgrade, not sure if the upgrade will brick the DVR
  5. S

    ProControl+ issues with bandwith and no notification

    Yes ok will delete those apps now. Thanks
  6. S

    ProControl+ issues with bandwith and no notification

    Hi, initially I had iVMS 4500 but it stopped working due to what the tradesman did. Then I had procontrol+. I downloaded HIK connect as procontrol+ was not sending notifications. I have now logged off HIK Connect. No notifications!
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    ProControl+ issues with bandwith and no notification

    Also downloaded HIK-Connect and doesn’t work in that app. I noticed that notifications get disabled in pro control + if I enable it on HIK-Connect. I am going to try email notifications to see if that works tomorrow
  8. S

    ProControl+ issues with bandwith and no notification

    Hi yes, just checked the log and there are 1200 alarms. So the line crossing and intrusion detection are definitely working. Thanks
  9. S

    ProControl+ issues with bandwith and no notification

    Thanks, I set the intrusion detection as per the instruction video however, increased the sensitivity, reduced the time, percentage reduced that to 1%. Still no luck. Not sure what I am doing wrong. Does notifications on the app work for everyone else?
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    ProControl+ issues with bandwith and no notification

    The app settings are definitely setup ok. Will check the DVR settings, is there anything I should be looking out for. And is there a manual / user guide out there. I tried to google it but didn’t get anything. Many thanks again for your time!
  11. S

    ProControl+ issues with bandwith and no notification

    Thank you! I have managed to delink the account and its working fine after adding. The only remaining item is to fix the notifications not coming through. Any ideas? Thanks
  12. S

    ProControl+ issues with bandwith and no notification

    I used the camera on my phone. I will try the QR code option in the app. Thanks, will report back.
  13. S

    ProControl+ issues with bandwith and no notification

    When i try to scan the QR code, the phone tries to dial a number. I tried this before too and didn't have much luck.
  14. S

    ProControl+ issues with bandwith and no notification

    Thank you Gibbies for your response. 1. Yes notifications are enabled, I checked again 2. Yes it actually worked much better than Procontrol+ in my opinion, there was no latency as the data was not being pushed to the cloud and pulled again. Is there a way to enable IVMS-4500 to work, I tried...
  15. S

    ProControl+ issues with bandwith and no notification

    Hi there, I am new to this so please excuse me if I don't make much sense. To cut the long story short, I had a perfectly working app on my Iphone IVMS-4500 to monitor any live views, alarms notifications and playbacks. I called the tradesperson a few months back to fix a nonworking camera (I...
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