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    Galaxy with Viper issue

    Just in case this is useful for anyone else... I got an engineer in to look at it. Apparently there would be a an error code if the issue was a fuse. He checked the backup battery and power supply in the box and all OK. That leaves a break in the wire. Unfortunately the wires are all embedded...
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    Galaxy with Viper issue

    I can select omit zones from the menu but then it doesn't let me cycle through them to actually omit them. The vipers are on a separate zone from everything else. So it's either risk taking the panel lid off or ring an engineer? I don't have an engineer's code so might have to give in and ring...
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    Galaxy with Viper issue

    Yeah got PIRs throughout the house on different zones. All the other zones seem OK.
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    Galaxy with Viper issue

    They seem to be wired in a series of four. None of the four have power.
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    Galaxy with Viper issue

    Haha. I didn't even think of that as a danger! No, no alarm when I took the cover off the viper.
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    Galaxy with Viper issue

    Cheers for the info Mark. Really appreciate it. I can't imagine how the cables could have been damaged as they're so well protected in the walls and floor. Can I open the alarm box and replace the fuse or will this trigger a tamper alarm? Or is it time to ring an engineer?
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    Galaxy with Viper issue

    Thanks very much for helping me out with this. Is that right?
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    Galaxy with Viper issue

    Yeah I do
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    Galaxy with Viper issue

    That looks bad! Nothing obvious on this one that I can see.
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    Galaxy with Viper issue

    Hello - appreciate anyone spending a minute to read this and offer some advice. I've moved into a house with an ADT Galaxy 2-20 system (v1.10). The system seems to have developed a fault with the Viper shock sensors which won't allow me to set the alarm. When I view the status in the menu...
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