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    Multipoint latching problem when trying to close a door

    The door seems markedly different today. The only difference is it is warm and sunny (probably the warmest and sunniest day this year?). Much more smoother. https://imgur.com/a/oRS5xxQ Yes @crank39 you are spot on. When we first raised this problem in January (less than 6 months after...
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    Multipoint latching problem when trying to close a door

    Hi @crank39 , thank you for your suggestion. I hope I have videoed what you have asked for. I would say that if I retract the latch when shutting the door, the operation is a lot easier. Although, I would not say it is smooth and there is still a bit of a jar when the small top and bottom bits...
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    Multipoint latching problem when trying to close a door

    Yes this is the same locking system as @crank39 . And yes @ronniecabers the plate in the middle is different to the others. It does not look like the other bits of metal (strike plate?) in other doors as it is flat. I hope these photos make that clear https://imgur.com/a/5Dn7zlO and @crank39 I...
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    Multipoint latching problem when trying to close a door

    Thank you for your response. Here is another video. I hope I have recorded what you requested. https://imgur.com/a/o65I4JF The lower lock that partially pops out often happens when our attempts to close the door fail. Quite often it is both top and bottom lock. The locks seem to be cut at and...
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    Multipoint latching problem when trying to close a door

    The door bangs when I try to close it. It will close if I push/pull it really hard - I mean really hard. And the whole house seems to shudder. How do I correctly describe what is wrong here? I feel as if "it doesn't shut properly" is a bit vague. https://imgur.com/a/R6F0fAL The door was...
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