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Hi both that’s what I though I can access my installer portal and it allows me to test all setting which work as expected. And I get a successful test It’s connected to a WiFi network that been added to our internal network just an extra SSID using customers credentials we have done this...

Have set the text in areas A B C Latest version of wintex downloaded and used as I couldn’t select version 6.0 in the panel setup on earlier version I had installed have set the idk password back to 1234 and can generate a new texecom connect code and still no luck If I run it through the...

Hi all and happy new year It’s been a while since I installed one of these again due to change in company direction. But still prefer these alarms and the smartcom unit / app Anyway onto the issue Currently setting up a new system nothing to big Premier Elite 64w Smartcom 4 door...

Hi all sorry for the delay, got home tonight I downloaded the latest config of the panel check the users and checked the areas all seemed find so just added the option to set area a,b,c,d so they appear to it for my user and re sent to the system not the smartcom app crashed when trying to open...

Pretty sure I did but when I go back in a bit I will try again just in case as I need to get it sorted so we have an alarm fully working again lol

I connected by wintex and downloaded current config added users and then re uploaded, once changes were made it gives you the option on the left panel to send update although interestingly I did notice earlier before I posted that it’s only showing 3 users despite knowing there are 4 on the...

Good afternoon all, I’m a new user but been reading stuff on here most the way through “lockdown” lots of good info on a variety of subjects :) anyway on to the issue We have just bought a house and I decided to install a Texecom alarm mainly due to its ability to arm and disarm using Paxton...