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Thanks - there is a default password in the manual but that doesn't seem to work. I'm in a new development of several houses where the alarm was pre-installed and then the installers just disappeared. I'm trying to contact the building company to see who installed it. By the way don't Visonic...

Hello, I can't enrol new keyfobs. I enter my password which I chose after installation - but then the menu prevents me from accessing the enrolment menu. This is the only password I know but it says that only the Master password will allow be access? I'm really confused.