1. Visiting from the US? Why not try DIYnot.US instead? Click here to continue to DIYnot.US.
    Dismiss Notice

Visonic Powermax Alarm enrolment problem

Discussion in 'Alarms, CCTV & Telephones' started by Fareed, 7 Oct 2021.

  1. Fareed

    Fareed

    Joined:
    7 Oct 2021
    Messages:
    2
    Thanks Received:
    0
    Country:
    United Kingdom
    Hello, I can't enrol new keyfobs. I enter my password which I chose after installation - but then the menu prevents me from accessing the enrolment menu. This is the only password I know but it says that only the Master password will allow be access? I'm really confused.
     
  2. secureiam

    secureiam

    Joined:
    20 Jun 2014
    Messages:
    5,445
    Thanks Received:
    680
    Location:
    Lancashire
    Country:
    United Kingdom
    Sounds like you don't have the master password, the default one should be in the manual.

    If you haven't set this up yourself then you should look getting the manager/master code changed asap.
     
  3. Sponsored Links
  4. Fareed

    Fareed

    Joined:
    7 Oct 2021
    Messages:
    2
    Thanks Received:
    0
    Country:
    United Kingdom
    Thanks - there is a default password in the manual but that doesn't seem to work. I'm in a new development of several houses where the alarm was pre-installed and then the installers just disappeared. I'm trying to contact the building company to see who installed it. By the way don't Visonic have a helpline office in the UK?
     
  5. secureiam

    secureiam

    Joined:
    20 Jun 2014
    Messages:
    5,445
    Thanks Received:
    680
    Location:
    Lancashire
    Country:
    United Kingdom
    They do (or at least did relatively recently for installers only) and the default procedure for codes only are in the installer/ engineers manual if I recall correctly.
     
  6. Sponsored Links
Loading...

Share This Page