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Forgot to ask - even though I’m only getting under a volt, when I connect the wires to the chime, the solenoid piston moves position and I can hear a buzzing. Is it a safe bet to assume that it is indeed the transformer that is faulty?

I checked the wires and from one of them I was getting less than a volt. The rest I was getting nothing so looks like the transformer is gone. Even though I have a transformer in the consumer unit, I am thinking it’s probably easier to get a surface transformer that I can plug into a nearby...

I’ve tested the wires at the doorbell end and they have no power in them. So either the transformer has gone or the transformer wires are not connected to the doorbell wires. If 1 pair of wires is from the transformer and the other pair is from the doorbell then can I not just connect both pairs...

If I do it like that, how do I bypass the chime so that the Ring doorbell has power but not the chime?

As Sureitsoff? has pointed out, the black metal plates are the chimes. So just to be clear, I can just do the connection as suggested by ericmark and that may be enough to get power to the bell? So no need to bother with jumping any wires?

I agree about the jumper bit. In ericmark’s suggestion above, do I put the jumper between 1 and 2? If so, I can just join them together and leave out the jumper faff no?

Thanks I’ll give that a go tomorrow. Won’t I then need to use the jumper cable/wago connectors that came with the Ring doorbell?

I get that it isn’t connected but how do I connect the doorbell by bypassing the chime? Do I just join all 4 wires together?

Hi all, I have recently purchased the Ring Doorbell Wired. My house already has existing doorbell wiring but that has not been used for the past 5-6 years as I have been using a battery doorbell with a plug-in chime. I have a compatible transformer in my consumer unit as well as a doorbell...