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Thanks, I've managed to update it via cloud services. Thanks @secureiam for the advice on updating smartcom before the panel - I have seen others facing issues obtaining an app code from the SmartCom app if the panel is updated before the smartcom device is. Texecom Panel is now on V6.02.00...

Ah right, I still need to flash the device. Thanks for confirming @secureiam With it now being updated via Texecom Cloud, I thought it would automatically take backup before applying the update. I have tried to trigger the update but I get the following which im unsure about if i need to do...

Hi, Texcom Version: Elite 24 V5.04.01 LS1 Smartcom: V03.03.00 Earlier this week, I migrated my Texecom Panel and Smartcom onto the Cloud so that we could move from v1 to v2 of the Texecom App. From the cloud account, I can see updates are available for both the Elite Panel and the Smartcom...