I have gone over to v2 app on 2 phones no problem everything seems fine so far fingers crossed .My installer not answering his phone think he might have stopped doing alarms.
thanks for the replies my phone is a honor 10 my wifes is a samsung never had a problem before . The installer not responding to his phone so I'm stuck at the moment
help needed keep getting message handshake failed server error my wife's app is ok on her phone tried downloading new app rebooted hub still no joy .
thanks