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Sorry totally misread that I’m happy to remove the covers just didn’t really want to make things worse Renter via housing association

Thank you for the detailed reply! The top immersion I heater I take it to mean it’s the heatrae one with blue dial? We don’t have an economy 7 tarif just a flexible one with octopus. I do notice that there is spike of usage around 0030-0200 ish. Although, I set the timer on thermostat other...

Oh okay thanks for that! I’ve never done this before do you advise I do it? Isolating the supplies would be turning off these switches right? Sorry to sound so dim

I’ve been trialing and error why my electricity is so expensive in this brand new build well insulated flat where I don’t use heating. Bills still coming up to £157 pm. Managed to reduce one area of heat where the installers had set it right to the max!! I spoke with heatrae and they said...

Hi all, Sorry with the delay but I think I know where some of my problem is. The heatrae control panel was set far too high and I lowered it down with a screw driver. Person I spoke with on the phone from heatrae said thatll help reduce the bill but said I still need to reduce the thermostat...

Thanks for the detailed reply! How long does the hot water typically last for?

Oh okay so really I should probably change my energy to the 7 economy one? And from what I take it’s crucial I use the thermostat then Sorry but is there a way I can check to see how quickly it’ll take? I’m on a night shift so will be having. A shower around 8am so I doubt there will be hot...

Oh okay so really I should probably change my energy to the 7 economy one? And from what I take it’s crucial I use the thermostat then Sorry but is there a way I can check to see how quickly it’ll take? I’m on a night shift so will be having. A shower around 8am so I doubt there will be hot...

Ohh okay thanks for that. We don’t have an electric shower (if it’s the one with a box or whatever) it comes straight from the tap when turning on. We actually are currently on a standard one but just finding strange why it’s more expensive than it should be for our type of flat. Do you...

Hi there Not sure if I’m on the right page but really need help. I’m in a new build flat which is very well insulated (we don’t turn on the heating!) however, our energy bill was £125 for our first month. Even though we’ve been sensible with our use. Octopus suggests it’s because I’ve been...