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Ummm I may look into that if the boiler faults again. So far so good. That's certainly better the options I was left with, £600 repair or new boiler.

No not one error code. Just noise and eventually after a reset it heated up.

I agree, I'm sure he had to reconnect the air inlet pipe, he touched it and it didn't seem to be attached. However without filming the whole service and diagnosis, I lack evidence. I suppose the one good thing is the boiler's working and I only have to cover the cost of the diagnosis even if it...

I most certainly agree. I will make a final plea to the company but I will not make a claim. The amount in question is not worth the time, if I had paid £600 for repairs that aren't needed I'd be more inclined. At least the boiler works now : )

North West London...and formally Wigan. A bit of both : ) True I suspect I would need more hard evidence to get anywhere.

The boiler was fine before the service and was signed off as good working order, when my tenant needed hot water in the morning after the service the boiler did not provide hot water and made a grinding noise, resetting the boiler got it working again but the boiler repeated the same issue again...

These guys have responded with the most amazing word salad, truly meant to cause bafflement : ) I see you have left an email address on your profile to contact you with, I will PM you there

I organised a service and gas safety check for my tenants boiler (Vaillant Ecotec Pro 28), the servicing went well and the boiler was declared to be in good working order, the following morning my tenant contacted me to let me know the boiler was making a noise and struggling to provide hot...