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Hello, I had a search before I posted for other 'hissing' posts, but none seem to have the same set-up as my cistern. A few weeks ago, it started hissing. I know nothing about plumbing or the names of parts - so please forgive me! I thought it might be limescale. I removed the white part...

For you information. This is the response I got from there support….. Unfortunately your current set up is using 2 one channel digistats to control 2 zones. For this to be compatible you would need both units to be wired into 1 wiring back plate. This could be achieved by either wiring from...

I have taken off the plate and.... I can't believe that the sales people at Wiser said it was a 10 min install and I could do it without needing any help. Does this photo help?

Ok. So the wife had towels placed against the wall. I just moved them and as by magic the following appeared….

Nothing - it is just a wall - The staircase that leads downstairs.

Thank you for your help so far. I have attached a photo which I hope shows the whole system. One of the black cables goes into the box, the other valve cable goes off into the wall. I really do appreciate your help.

I have taken a picture of what was inside the box and a photo of what I believe are the zone valves (????).

I thought I might be missing something, but I have looked all over the house (not under the bath!), but I can not find any other box. The only box next to the boiler is this one. Apart from that, all the pipes from the boiler go into the walls / flooring.

Hi, I decided to purchase a smart thermostat and looked for one that said it could be easily installed DIY without the need for an engineer etc. So I decided to go for the wiser smart thermostat kit 3. It arrived today, and I went to replace our current thermostat with the new one, only to...