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It sounds like the noise is coming from the corner of the kitchen, close to the fridge and cupboards. There's a partition wall behind with metal studs, maybe with flat bars holding the plasterboard together. It's strange that if the noise is from the wall or ceiling, it would sound muffled...

This is something I have suggested to Bewley. They have an acoustic supply chain partner who theoretically could use an acoustic camera to pinpoint the source of the sound. Despite our suggestions, they have disregarded them.

We do have a Vent-Axia in the kitchen that is constantly running. The actual system is situated in another room, which houses our washing machine and another vent.

We have run all the taps, turned on the heating and flushed the toilet. Our neighbours upstairs have also done the same and it hasn’t triggered the noise

Our neighbours have heard a similar noise in their kitchen, but I don't think it's as frequent as ours.

It happens every day, all year round. It is probably the same as the recording, but it can range, sometimes louder, and other times quieter. In August last year, I wrote down all the times it happened over 8 days. There is no real pattern. Some of the times aren't listed as we missed them while...

We have shut and opened doors etc, but the noise doesn't happen

I've added the videos to Youtube: and

This is what I'm worried about

I wrote them an email and I'm still waiting for a reply. They don't seem that interested in sorting out the problem. We have noticed that a lot of white dust accumulates in the kitchen, but we are unsure if this is related to the noise

Thank you for your replies. @CBW the property is still within it’s warranty, but Bewley Homes has told me to contact NHBC. @Deluks it happens all year round, rain or shine.

I hope not!

Could someone please help me identify this noise? After I bought a second floor new build flat from Bewley Homes UK in 2022, there has intermittently been a snapping/clapping sound. The noise happens all year round. We have done the basic tests i.e run taps etc. It has been really hard to pin...