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Hi chaps, I'm not home at the moment so I can't get any more pictures until later in the week. The door is pretty new, maybe a couple of years old, and in good condition. so it's not cracking. It looks like the grain of the wood that you can see through the paint. It's a fire door, and matches...

I need to repaint the front door, but I'm unsure that kind of paint is on there currently. It looks very "thin", you can kind of see the grain in the wood through the paint. So I don't think it's gloss. See the attached photo, though it really doesn't show it quite like it is. It's a very matt...

Hats off to @SUNRAY, he correctly spotted the switch was off, now it's back on the heater is working again. Just one last question though, what is the other switched fused spur doing there if the switched flex outlet goes back to the cheap rate consumer unit?

Ah! Just messaged my mum and the switch at the back was off! I think the confusion is coming from the timing. The meter was changed about 18 months ago, and yes, it's a dual tariff meter that (like all smart meters) has a clock, which switches the E7 cabling on/off. But when the meter was...

Thanks for the replies so far. I've got mum to whatsapp me some pictures - Does that make it any clearer?

One of my mothers storage heaters stopped working earlier this year and now I've been hassled to get it fixed. All the other heaters are working fine apart from the one in the bedroom. Looking at the heaters there is a switched fused spur and a switch with flex outlet next to each one. I checked...