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Thank you! It’s most definitely not surface. Our plumber have installed this.. does it look ok? Or should we ask to make a diagonal cut at least?

Hi there, I’m feeling a bit stuck and not sure my plumber has the answer either. Hoping someone with experience dealing with Thames Water sewers can help! I’m looking to connect a PVC pipe to an existing manhole with clay pipes. The new pipe will run in a straight line along a trench in an...